Shipping Method

Shipping Policy

We offer shipping to customers in Europe, the United Kingdom, the United States, Canada, and other eligible international destinations. Available shipping methods, estimated delivery times, and shipping fees may vary depending on your location, the products ordered, and the shipping option selected at checkout.

  1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During processing, we prepare your items, perform basic quality checks, and arrange secure packaging before dispatch. Orders placed on weekends or public holidays will usually be processed on the next business day.

Please note that processing time is separate from shipping time.

  1. Shipping Methods and Estimated Delivery Time

Standard Shipping

Estimated delivery time is usually 7–15 business days for most destinations, including Europe, the United Kingdom, the United States, Canada, and other major international regions.

Delivery times may vary depending on the destination country, local postal service, customs clearance, and carrier arrangements.

Express Shipping

Express shipping may be available for selected destinations. Estimated delivery time is usually 3–7 business days after dispatch, depending on the destination and courier service.

Express shipments may be handled by couriers such as DHL, UPS, FedEx, or other reliable logistics providers.

International Shipping

For international orders, delivery times may be affected by customs clearance, local import procedures, public holidays, remote-area delivery, or carrier delays. Some regions may require a longer delivery period.

Total estimated delivery time = Order Processing Time + Shipping Time.

  1. Shipping Costs

Shipping costs are calculated based on the destination, package weight, number of items, and selected shipping method.

The shipping fee, if applicable, will be displayed during checkout before you complete your order. The product price shown on the product page may not include shipping costs unless specifically stated.

  1. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

You can use the tracking number or tracking link provided to check the delivery status of your package.

Please note that tracking updates may take some time to appear after the package has been dispatched.

  1. Customs, Duties, and Taxes

For international shipments, your order may be subject to customs duties, import taxes, VAT, or other charges depending on the destination country or region.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

We recommend checking with your local customs office for more information before placing an order if you are unsure about possible import charges.

  1. Delivery Delays

We are not responsible for delays caused by customs clearance, incorrect shipping information, carrier delays, weather conditions, public holidays, natural disasters, or other circumstances beyond our control.

Please make sure your shipping address is complete and accurate before placing your order. If a package is returned or delayed due to an incorrect or incomplete address, additional shipping fees may apply.

  1. Lost or Undelivered Packages

If your package is lost in transit or has not been delivered within the expected timeframe, please contact our customer service team.

We will assist in contacting the carrier and reviewing the shipment status. If the issue is confirmed to be caused by carrier error, we will work with the courier to find a reasonable solution.

  1. Shipping Restrictions

We currently ship to many countries and regions. However, delivery may not be available to certain restricted, remote, or high-risk areas.

If we are unable to ship to your location, our customer service team will contact you after your order is placed and provide further assistance.

  1. Contact Us

If you have any questions about shipping, delivery times, or tracking information, please contact us:

Email: [email protected]

Tel: +44 7309045144